How does gwabbit work?

Email is forwarded to gwabbit's server via either MS Exchange or gwabbit's Outlook plug-in (or both). gwabbit "gwabs" the signature contact and relationship metadata and deletes the email in real time.

gwabbit may be hosted on-prem or in gwabbit's cloud


Email signatures are the most current source of contacts available.

Why email?

Simple. People don't send emails with out-of-date signatures.

Email signatures are the most current source of contacts available. We know with 100% the last date and time a contact was known to be current. Email signatures provide a high-confidence contact benchmark that can be used to compare against CRMs and address books to identify both out-of-date contacts, as well as missing contacts.

In addition to contacts, gwabbit also captures metadata used to identify relationships and score relationship strength.


Easy to say. Hard to do.

Others are trying to get into the email signature contact capture space. They're finding out the hard way what we discovered years ago: it's hard to do what we do for a living. Capturing and parsing email signatures and performing intelligent precision change management is challenging.

Before investing in an ERM with contact scraping, it's a smart idea to get at least three references that have been in production for at least a year.


gwabbit contacts and relationships viewed in your CRM and gwabbit ERM 3.0

gwabbit sources thousands of new and updated high-value contacts and relationships.

These can be accessed via your CRM or via gwabbit's latest generation ERM 3.0 enterprise relationship manager.

ERM 3.0 enables users to search contacts and relationships via company, industry, geo, domain, name, or practice group.

Data may be displayed in lists, heat maps, or hyperbolic diagrams.

Lists may be refined using precision filters that constrain by relationship strength, job title strength, geo, and industry code.

Contacts are auto-enhanced with LinkedIn profile links, and may be exported into Excel.


Key distinctions

These are some of the ways gwabbit sets itself apart from the newbies:

ERM report options – gwabbit ERM 3.0 offers heat map, aggregate trend, and hyperbolic displays in addition to traditional contact and colleague contact and relationship lists. Search and refine by company, industry, geo/proximity, relationship strength, job title, and more, then export to Excel workbooks

ERM report options – gwabbit ERM 3.0 offers heat map, aggregate trend, and hyperbolic displays in addition to traditional contact and colleague contact and relationship lists. Search and refine by company, industry, geo/proximity, relationship strength, job title, and more, then export to Excel workbooks

LinkedIn® – gwabbit is the world's only ERM/DQM solution that automatically enhances contact records with LinkedIn for report and data quality management

LinkedIn® – gwabbit is the world's only ERM/DQM solution that automatically enhances contact records with LinkedIn for report and data quality management

gwabbit Outlook – gwabbit's optional Outlook plug-in updates user address books with new and updated contacts while simultaneously crowdsourcing data to the enterprise CRM  

gwabbit Outlook – gwabbit's optional Outlook plug-in updates user address books with new and updated contacts while simultaneously crowdsourcing data to the enterprise CRM
 

Throughput – our customers have been clocked processing CRM contact updates at speeds as high as 540 contacts per data steward per hour -- over 30 times faster than traditional data quality management methods!

Throughput – our customers have been clocked processing CRM contact updates at speeds as high as 540 contacts per data steward per hour -- over 30 times faster than traditional data quality management methods!

Recognition accuracy – Signature scraping is hard to do. gwabbit has been doing it longer than all of its competitors combined! gwabbit recognition accuracy leads the industry by 20 percentage points!

Recognition accuracy – Signature scraping is hard to do. gwabbit has been doing it longer than all of its competitors combined! gwabbit recognition accuracy leads the industry by 20 percentage points!


The most important distinction is this one...

More major firms use gwabbit than all other ERM/DQM solutions combined. gwabbit has references, endorsements, awards and case studies. If you're considering an ERM/DQM solution, we recommend that you get at least three references from customers that have been in full production with their solution for at least a year.